ALL SALES ARE FINAL. Returns will not be accepted. If you have a problem, please contact us immediately and we will do our best to make it right. Items damaged in shipping will be eligible for up to $100 insurance coverage by the United States Postal Service. Buyer is responsible for making and collecting insurance claim from U.S.P.S. for damaged shipments. All items are packed to the best of my ability to prevent damage in transit. Please take care to keep candles away from heat sources. Soy wax has a low melting point (120 degrees) and will melt in these conditions. Please be aware of this if your candles are being shipped to a hot climate.

If for some reason, you request a refund and you have paid via PayPal, you will be refunded your payment minus the PayPal fees because those are NON-REFUNDABLE.  I don't get them back after a sale has been made and the payment is cancelled or refunded so I cannot refund the full amount.  Refunds must be requested within 30 calendar days of sale.

Items purchased using the "Local Pickup" shipping method must pick up or arrange to pick up their items with 30 calendar days of the sale.  If not, the funds will be retained and items returned to inventory.

Secure online checkout provided by PayPal. You do not need a PayPal account to complete your purchase. Payment can be completed using virutually any credit or debit card via PayPal. Your purchase is protected by PayPal Purchase Protection.